Get answers instantly. Our unmatched free, live customer support can help you prepare your return with confidence.
Get the fastest possible refund when you e-file your tax return with Taxbrain and choose direct deposit.
Your information is always safe and secure with Taxbrain. We’ve been providing customers with leading tax solutions for over 35 years.
Complete the short questionnaire and Taxbrain collects the forms that are right for you.
Complete each worksheet and click ‘Calculate.’ The Taxbrain engine does the rest.
Select your payment method and file your tax return. It’s that easy!
Whether you’re a Taxbrain customer or just have a question about our services, we’re committed to providing a rewarding customer experience.
Mon - Fri 5 AM - 10 PM (PST)
Sat & Sun 6 AM - 9 PM (PST)
No need to wait on hold when you have questions. Taxbrain support is just a click away. Our Live Chat support team can help you get the most out of our software and guide you through the online tax preparation process.
Taxbrain’s in depth Knowledgebase is available to help you with your income tax return preparation. Taxbrain’s Knowledgebase contains helpful tax law information and line-by-line instructions to help you every step of the way.
Getting help is easy and secure. Taxbrain Webmail allows you to contact technical support via secure Web Email. Inquiries receive a response within 24 hours, with the majority of questions answered much sooner.
What do you get for this price? All of this:
Multiple state options
Unlimited tech support
Federal tax preparation*
Transfer data from year to year
Free tax return preview
No credit card required
Plus, manage multiple tax returns in one account!
Not sure which package is right for you? Not to worry! Taxbrain figures what forms you need based on your answers from the questionnaire.
Affordable, simple pricing
Friendly, free support
Quick and easy to use
No out-of-pocket fees
Taxbrain.com is a product of Petz Enterprises. Petz is a highly innovative developer of tax software solutions for consumers and tax professionals with leadership in high-volume tax preparation, electronic filing and tax-related financial services.
A family company, we believe in the importance of long term relationships that support the needs and goals of our business, customers and employees.
As the maker of the CrossLink® Suite of professional tax software solutions and Taxbrain.com®, America’s Online Tax Service for consumers, PEI has been providing compliance solutions to the accounting and tax industry for more than 35 years.
We strive to be a “high-touch” company known for our extremely high product and service standards with a focus on customer input that enables the development of unique, client-inspired innovations. Over the years, PEI has built a loyal following of clients with its balanced delivery of robust technology, customer involvement and personalized service.
The company is headquartered in Tracy, California and maintains training, support and sales operations in Bellevue, Washington and Rome, Georgia.
“I’ve been using Taxbrain since 2002. I was surfing the web trying to find tax prep, and Taxbrain was the first on the list. I reviewed it and liked what I saw, and have been using since.”Drew H / Rochester, NY
“In the past, I was really naive about doing taxes myself and somewhat hesitant to do them myself online. Last year my taxes were more complicated. I had to reach out for help and I found the chat service to be invaluable. They were expedient, helpful and knowledgeable.”Joel A / Pasadena, CA
“I love how Taxbrain takes all of the hard stuff and makes it easy for me to understand. I can do my own taxes! Whenever I needed help, the customer service has always been there. And I love the prices.”Carla S / Durham, NC