General Services

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Support is available Mon-Fri (except Holidays) 9:00am-4:00pm PST. Hours are extended during tax time!

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Live Chat

Online income tax help, LIVE! No need to wait on hold when you have questions. TaxBrain support is just a click away. Our Live Chat support team can answer your tax questions and help you get the most out of online TaxBrain.

Telephone Support

Our friendly, knowledgeable support team is available to answer all your filing income tax questions, toll free, Mon-Fri (except Holidays) 9:00am-4:00pm PST.
1.866.TAX.BRAIN
1.866.829.2724

Email Support

Obtain general email support by emailing support@taxbrain.com. For security purposes we ask that you never send sensitive information via email. A TaxBrain representative will never ask you to email private information such as your username, password, address, or social security number.

Secure WebMail

Getting income tax return help is easy and secure. TaxBrain allows you to send income tax questions via secure web form. WebMail tax questions receive a response within 24 hours, with the majority of questions answered much sooner. To access the Secure WebMail simply login or create a new account today!

KnowledgeBase

Tax Brain's in depth KnowledgeBase is available to help you with your income tax return preparation. TaxBrain's KnowledgeBase contains helpful tax law information and line-by-line instructions to help you every step of the way. To access the KnowledgeBase simply login or create a new account today!

FAQ

TaxBrain makes it quick and easy for you to complete your tax return. Look for answers to frequently asked questions within the TaxBrain application. Simply login or create a new account today!

Getting Started