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Unmatched Free Customer Support

Taxbrain is proud of its true full service approach to customer support. Enjoy free live chat, phone support and secure email when you need it. Our well trained tax support team can answer your questions and help you get the most out of Taxbrain.

Support During Tax Season (January 16 - April 15)
Monday - Saturday 6 AM - Midnight (PST)*
Sunday 6:00 AM - 10:00 AM (PST)

After Tax Season (April 16 - January 1)
Monday - Friday 9 AM - 4 PM (PST)


*Hours prior to January 16, 2010
Monday - Friday 9 AM - 4 PM (PST)
Taxbrain Support


General Services
Speak with a Taxbrain representative about your tax return

Live Chat

Chat Now! Online income tax help, LIVE! No need to wait on hold when you have questions. Taxbrain support is just a click away. Our Live Chat support team can answer your tax questions and help you get the most out of online Taxbrain.
Speak with a Taxbrain representative about your tax return

Telephone Support

Our friendly, knowledgeable support team is available to answer all your filing income tax questions, toll free, Mon-Fri (except Holidays) 9:00am-4:00pm PST.
1.866.TAX.BRAIN or 1.866.829.2724
Send an email to a Taxbrain representative about your tax return

Email Support

Obtain general email support by emailing support@Taxbrain.com. For security purposes we ask that you never send sensitive information via email. A Taxbrain representative will never ask you to email private information such as your username, password, address, or social security number.
Send an email to a Taxbrain representative about your tax return

Secure WebMail

Getting income tax return help is easy and secure. Taxbrain allows you to send income tax questions via secure web form. WebMail tax questions receive a response within 24 hours, with the majority of questions answered much sooner. To access the Secure WebMail simply login or create a new account today!
Check our knowledge base for tax related questions

Knowledgebase

Taxbrain's in depth Knowledgebase is available to help you with your income tax return preparation. Taxbrain's Knowledgebase contains helpful tax law information and line-by-line instructions to help you every step of the way. To access the Knowledgebase simply login or create a new account today!
Tax Tools

Taxbrain Tax Center

Get tax related information and use helpful tax tools in the Taxbrain Tax Center.
 

Tax Calculators
Taxbrain Tax Calculators
 W-4 Calculator - Use our W-4 calculator to assess your withholding allowance.
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 Refund Calculator - Use our tax calculator to get an approximation of your tax refund or amount you owe.
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Online Taxes
1040 EZ $14.95
The most basic return for single or married taxpayers with no kids.
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1040 Basic $19.95
Designed for taxpayers with dependents, taxable interest, EIC, etc.
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1040 Deluxe $39.95
Supports AMT, itemized deductions, capital gains, S-Corp, etc.
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1040 Premium $69.95
A robust package for small business filers, rental owner, self-employed, etc.
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Featured Services
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Accuracy Guarantee
Taxbrain calculations are 100% guaranteed.
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Testimonials
"I like that I can get my taxes done at anytime of day. No waiting list or appointments just me and Taxbrain."

Andrew P.
Massena, NY.
"The on-line help was quick and they answered all my questions. I’ve never been questioned yet by IRS after 4 years of using your online service!"

William B.
Willisburg, KY.
"Taxbrain has always been fast and got me a higher refund that I expected to get."

Audrey M.
Palm Coast, FL.
"This is my 4th year using Taxbrain and I am very pleased with your service. I even have my sister using you guys every year!"

Janice S.
Hayward, CA.
"Taxbrain is relatively easy to use, provides on-line chat assistance for free, and is reasonably priced, I love it."

Jean S.
Oakland, CA
"I have used Taxbrain for the past 7 years for my all IRS needs and I’ve never been disappointed."

John H.
Sparks, NV.
"Taxbrain exceeded my expectations in service and ease of use to file my federal and state taxes. It is economical also."

Harry P.
Sunnyvale, CA.
Online Income Tax Return Preparation - filing state & federal income tax returns.
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Taxbrain Online Income Tax preparation - filing state & federal income taxes